Privacy Policy
Your privacy is our priority. This comprehensive policy explains how we collect, use, and protect your personal information.
Table of Contents
Information Collection Methods
1.1 Information We Collect Directly
We collect information you provide directly when you create an account, enroll in courses, or contact us. This includes your name, email address, phone number, payment information, and educational background.
- Personal identification information
- Contact details and communication preferences
- Educational history and musical experience
- Payment and billing information
1.2 Automatic Information Collection
We automatically collect certain information about your device and how you interact with our platform. This helps us improve our services and provide a better learning experience.
- Device information and browser type
- IP address and location data
- Course progress and learning analytics
- Website usage patterns and preferences
How We Use Your Data
Educational Services
We use your information to provide personalized music theory courses, track your progress, and offer tailored learning recommendations.
Communication
We send course updates, educational content, and important notifications about your account and learning progress.
Platform Improvement
We analyze usage patterns to enhance our courses, fix technical issues, and develop new educational features.
Payment Processing
We process payments securely, manage subscriptions, and handle billing inquiries for our music theory courses.
Security Measures Implementation
We implement comprehensive security measures to protect your personal information and ensure the integrity of your learning data. Our multi-layered approach includes both technical and administrative safeguards.
SSL Encryption
256-bit SSL encryption for all data transmission
Secure Servers
Protected data centers with 24/7 monitoring
Access Control
Restricted access with authentication protocols
Complete Cookie Usage Policy
Cookie Management
We use cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze platform usage. You have full control over cookie settings.
Essential Cookies
Required for basic site functionality, user authentication, and security features.
Analytics Cookies
Help us understand how students interact with our courses and improve the learning experience.
Preference Cookies
Remember your settings, language preferences, and personalization choices.
Third-Party Sharing Policies
Important Notice
We do not sell, rent, or trade your personal information to third parties. We only share data in specific circumstances outlined below, always with your privacy protection as our priority.
Service Providers
We work with trusted service providers for payment processing, email delivery, and cloud hosting. These partners are contractually bound to protect your data and use it only for specified services.
Legal Requirements
We may disclose information when required by law, court order, or to protect the rights, property, or safety of our users and platform.
Your Rights and Options
You have comprehensive rights regarding your personal information. We are committed to honoring these rights and providing you with full control over your data.
Access Your Data
Request a copy of all personal information we have about you.
Correct Information
Update or correct any inaccurate personal information.
Delete Your Data
Request deletion of your personal information from our systems.
Data Portability
Export your data in a commonly used, machine-readable format.
Questions About Your Privacy?
Our privacy team is here to help. Contact us with any questions or concerns about this policy.
Email Us
support@professawareness.org
Call Us
+1 778 3584064
Visit Us
819 Brampton, Ontario, 6863, CA
Policy Update Procedures
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through email or prominent notices on our platform.
Exercise Your Rights
Cookie Preferences
We use cookies to enhance your learning experience and analyze site performance. Your privacy matters to us.